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Title: Supervisor On the Scene (A 6 Part Supervisor Development Series)


Many research studies have shown that soft skills are just as important as talent or technical knowhow when supervising employees.  In fact, these people skills are now even more critical to an organization’s productivity, success, and performance due to our tough economy and competitive business landscape. Unfortunately, not all supervisors are receiving enough training in this area so they can build a strong skill set for managing workers.

This new 6 part Supervisor Training Series will help your company reverse this trend with how-to guides on six vital soft skills.

Course Content:

Supervisor on the Scene: Communication Online Preview- explores the need to plan the message; choose the best way to deliver it; deliver it properly; and solicit feedback.

Supervisor on the Scene: Conflict Resolution Online Preview- examines the tasks of supervisors in resolving conflicts; from identification of facts to compromise and collaboration.

Supervisor on the Scene: Coaching For Performance Online Preview- shows supervisors how they can create a positive and productive environment, and to give constructive feedback.

Supervisor on the Scene: Decision Making Online Preview- helps supervisors make sound, solid decisions by gathering information; developing alternatives; selecting the best option; and following up.

Supervisor on the Scene: Meeting Effectiveness Online Preview- stresses the need to plan the meeting and execute it to ensure that it is timely, productive, and effective.

Supervisor on the Scene: Training Job Skills Online Preview- offers four basic principles that should guide any training endeavor; preparation, presentation, performance trial, and follow through.

Each Program in this series follows two supervisors who encounter typical workplace concerns and take corresponding steps to address them. It describes step-by-step guidelines on a specific soft skill and shows how each can be applied to help improve efficiency, raise morale, and enhance productivity.

Other Details

  • Product type: Video
  • Video length: 72 Minutes
  • Available languages:
  • A Release from: CTT